All bonuses available on Liv4casino are listed on promotions page.

There can be several causes why you might experience difficulties claiming a welcome bonus. Here are the most common ones: • You attempt to obtain a welcome package repeatedly on the same casino account. • The system has detected that the current account is associated with an existing one (same IP or email address, payment credentials, or personal ID information). • The deposit amount is below the mandatory minimum required to be eligible for the welcome bonus. • The ability to take part in casino promotions is switched off in the casino account settings. • You reside in a country whose residents cannot take part in casino promotions due to local jurisdiction.

Bonus is given depending on your deposit amount.

Certain wager requirements apply to bonus offers. A wagering or playthrough rules usually indicate the number of times you have to wager the entire amount of your bonus before you can withdraw the winnings. To find out more check the Terms and Conditions section.

RTP stands for Return-To-Player. This figure is set by the software provider and indicates an approximate amount of funds to be returned to the player in the long run. RTP of the particular slot game can be checked on the provider's official website or related slot review sources.

We may ask you to provide a government-issued primary identification document (Passport or ID card) to prove your identity and activate your casino account.

If you make a deposit in a currency that is not supported by Liv4casino doesn’t charge you anything for currency conversion and bears no responsibility for any losses incurred as a result of exchange rate fluctuations.

KYC verification can take up to 72 hours. However, delays can occur due to the high volume of requests and other factors not related to Liv4casino. If you have not received confirmation of your account within a few days after uploading the documents, feel free to get in touch with customer care service via email or our online live chat.

Please make sure you enter your phone number without a zero, +, or the country code when trying to activate it. If this still does not work, check if the number you’ve entered is correct. If it is, contact our customer support team.

Please contact our support team by email and attach documents verifying your identity. One of our customer support specialists will get in touch with you and inform you about the next steps you need to take.

There are a plethora of options to choose from. This includes Visa, MasterCard, Skrill, Neteller, EcoPayz, Jeton, Interac and much more.

The first time that you request a withdrawal we’ll ask for you to upload the documents and our support team will contact you to guide you through the verification process.

You cannot cancel a withdrawal if it’s already been approved by us. However, if your withdrawal request is still pending, you can contact our customer support team and request that they cancel the withdrawal.

It depends. If your account has been blocked automatically, it can be reactivated once it has been unblocked. However, if you personally requested that your account be closed (e.g. through self-exclusion), your account cannot be reactivated.

Each bonus has its own specific activation rules and wagering requirements. To learn more about Liv4casino Bonuses visit the official website Promotions section.

There may be several reasons why you haven’t received your first deposit bonus. Firstly, please make sure you’ve filled in all of the required fields in your account. Otherwise, you will not receive your bonus. Secondly, please make sure that you’ve deposited the minimum amount required to get the bonus. Then, make sure that you haven’t ticked "I do not want any bonuses" checkbox in your account settings.

Different payment methods have different withdrawal and deposit speeds: • When using eWallets, funds are usually credited to your account almost immediately, the maximum processing time for this deposit method being 15 minutes. • Deposits made using cryptocurrencies or debit cards and credit cards can take up to 24 hours to process. If over 24 hours have passed since you made your deposit and your balance still hasn’t been topped up, please contact our customer support team with a proof of payment. We’ll do our absolute best to solve this issue for you.

Sticky bonuses can only be used as play-through funds and cannot be withdrawn. However, the winnings obtained from the game with bonus funds can be successfully withdrawn as usual. Non-sticky bonuses can be withdrawn along with money won by playing using this bonus offer.

We do our best to ensure that our players can promptly withdraw their money from the balance. That's why we have a wide variety of payment options to choose from. Cryptocurrency and most e-wallet withdrawals process immediately. However, if you prefer traditional or alternative payment methods, you may have to wait up to a few days to receive your winnings. Unfortunately, there is nothing we can do, as it depends on the specific constraints and security features of the particular method.

It’s prohibited to make a deposit to your account from someone else’s means of payment. Please make deposits only from payment accounts which are registered in the name of the Liv4casino account holder. In cases it is deemed necessary, funds may be returned to the account used to make the deposit without prior warning.

If for some reason you are unable to make a deposit, the following guideline should help you: • Check your payment credentials. Make sure that the payment information provided is correct and free of typos. • Try an alternative payment method. If you are certain that the entered information is 100% correct, but you're still unable to top up your casino balance, consider trying another deposit option. • If you feel like you are unable to solve the problem yourself, do not hesitate to contact Liv4casino customer support. Our friendly team of professionals will be happy to give you a helping hand and will make every effort to resolve your query.

If you’ve received an email but it didn’t activate after you clicked the enclosed link, please try using a different internet browser. If you haven’t received an email from us, please check all of the other folders in your email account.

If you still have access to your previous phone number, you’ll be able to access your account and change the phone number in your account settings. Otherwise, please contact our customer support team by email and attach documents verifying your identity. They’ll help you change the number linked to your account and activate your new phone number.

Yes, you can provide your driver's licence as a valid document for identity verification.

There are various reasons why a withdrawal request can be rejected. In the vast majority of cases, withdrawals are rejected by payment providers. In order to minimize the chances of your request being rejected, please make sure you use the same payment method both to withdraw and to deposit your funds. Also, make sure you’ve provided all the information required to make a withdrawal via the chosen method and that the information is accurate and correct. If none of the above works, try clearing your browser’s cache and cookies, then log back into your account. If none of the above helps, please contact our support team so they can help you solve your problem.

Since transactions are handled solely by payment providers, withdrawal times vary depending on your chosen payment method. If you’re using an eWallet, we try to process all withdrawal requests within 12 hours. After that, the funds should appear in your account instantly. If you’re using a credit or debit card, on the other hand, withdrawals can take up to 7 business days. Cryptocurrency withdrawals are faster and usually take less than 24 hours.

There may be various reasons why you might want to close your account. If you wish to do so, simply contact our support team with your account number. Alternatively, you can simply avoid logging into your account for 3 months and it will automatically be blocked. In other words, your account will be blocked if you don’t use it.